1. Introduction
This Privacy Policy explains how CA Ishfaq A. Mir collects, uses, stores, and protects information provided by visitors and clients when using this website or requesting professional services.
By using this website or submitting your information, you acknowledge the practices described in this Privacy Policy.
2. Information we collect
Depending on the service requested, we may collect information such as:
3. How we use your information
Information may be used to process appointment requests, provide professional services, communicate with clients, respond to enquiries, maintain service records, process payments, and meet applicable professional, statutory, accounting, or regulatory requirements.
4. Appointment information
When you book a service, we may retain the information necessary to identify the client, the selected service, the appointment date, the payment status, and related communications.
This information is used to administer and fulfil the requested professional service.
5. Payment information
Online payments may be processed through Razorpay or another payment provider made available on this website.
Payment instrument details such as card numbers, CVV, UPI credentials, passwords, and authentication information are handled by the relevant payment provider. We do not intentionally store complete payment instrument credentials on our application servers.
Razorpay states that it uses payment security controls and PCI-DSS compliant processes for customer payment information.
6. Sharing of information
We may share relevant information with service providers, payment processors, government authorities, regulatory bodies, statutory portals, or other parties where such sharing is necessary to provide the requested service or comply with applicable law.
We do not sell personal information as a commercial product.
7. Professional and statutory requirements
Certain accounting, taxation, registration, audit, compliance, and regulatory engagements may require client information or documents to be retained for professional, statutory, accounting, legal, or regulatory purposes.
8. Data security
Reasonable technical and organisational measures are used to protect information against unauthorised access, alteration, disclosure, or destruction.
However, no internet-based system can guarantee absolute security.
9. Cookies and website technology
This website may use cookies, local storage, analytics, or similar technologies where necessary to operate the website, remember preferences, improve performance, or understand website usage.
You may be able to control cookies through your browser settings. Disabling certain technologies may affect some website functionality.
10. Third-party services
The website may use third-party providers for services such as payment processing, hosting, communications, analytics, or other infrastructure.
Those providers may process information according to their own privacy policies and terms.
11. Data retention
Information may be retained for as long as reasonably necessary to provide services, maintain business records, handle disputes, comply with applicable professional or statutory obligations, and protect legitimate business interests.
12. Your information
You may contact us to request information about the personal information we hold about you, subject to applicable legal, professional, and statutory requirements.
Requests may require verification of your identity before any information is disclosed or changed.
13. Children
This website and its professional services are not directed specifically at children. We do not knowingly request personal information from children for independent service bookings.
14. Changes to this policy
This Privacy Policy may be updated periodically to reflect changes in our services, technology, operational practices, or applicable requirements.
The updated version will be published on this page with a revised effective or update date.
15. Contact
For privacy-related questions or requests, please use the contact details provided on the Contact Us page.